Privacy Policy

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Privacy Policy for Trusted Credit Advisors

Effective Date: 9/27/2024

Introduction

At Trusted Credit Advisors, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our credit repair services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of our services.

SMS Communications

By providing your phone number, you consent to receive SMS messages from Trusted Credit Advisors related to your account, services, and promotional offers. Message frequency varies. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. We value your privacy and will not share your phone number with third parties for marketing purposes without your consent.

1. Information We Collect

We collect personal information to provide credit repair services. This may include:

- Personal Identifiable Information (PII): Name, address, phone number, email address, date of birth, Social Security number.

- Financial Information: Credit reports, credit scores, account balances, payment history, credit card and loan information.

- Documentation: Proof of identity (e.g., driver’s license, passport), billing information, and other documents related to credit disputes.

- Communication: Details from inquiries, customer support interactions, and feedback.

2. How We Use Your Information

We use the information we collect for various purposes, including:

- Providing, managing, and improving our credit repair services.

- Verifying your identity and ensuring the accuracy of information.

- Communicating with you about your account and the status of your credit repair.

- Submitting disputes to credit bureaus and creditors on your behalf.

- Complying with legal and regulatory requirements.

- Offering you relevant products or services based on your credit profile (with your consent).

3. How We Share Your Information

We may share your information under the following circumstances:

- Credit Bureaus & Creditors: To facilitate the credit repair process and submit disputes on your behalf.

- Service Providers: With third-party vendors who assist us with data processing, communications, or technical support, who are bound by confidentiality agreements.

- Legal Requirements: If required by law, court order, or regulatory authority, or to defend our legal rights.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor organization.

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. We implement encryption, firewalls, secure storage, and other technical safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

- Access and request a copy of the personal information we hold about you.

- Correct any inaccuracies in your personal information.

- Request deletion of your personal information, subject to legal and contractual obligations.

- Withdraw your consent to the processing of your information (where consent was given).

- Opt-out of marketing communications.

To exercise these rights, contact us at 1 (844) 410-DEBT.

6. Retention of Information

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once your data is no longer required, we securely destroy it.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, monitor website usage, and deliver personalized content. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will indicate the effective date. Your continued use of our services after changes have been made constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Trusted Credit Advisors  

1301 York Rd Ste 800

Timonium, MD 21093   

admin@trustedcreditadvisors.com

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By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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Trusted Credit Advisors respects your privacy and is committed to maintaining the confidentiality of your personal information.